FAQ Section:
What is a Member login and password?
When you purchase
a subscription, you are issued a 4 - 8 digit Member Login and 4 - 8 digit Member
password. You should have received your Member Login and Password from either
the approval screen when the order was made or in the email confirmation sent to
you immediately after submitting your order. You should always maintain a record
of your Member Login and should use this number in any correspondence with a
customer service representative. Top
Can I get information on the membership that I purchased?
Yes. Check the confirmation email that was sent to you when you
signed up. Top
I did not receive a sales confirmation
email. Why?
Please make sure that you enter a valid email address
each time that you purchase a membership to insure that you'll receive your
confirmation email. Top
Top
How do I
enter in the VIP area?
How do
I cancel my VIP membership?
You can instantly cancel your membership
online, click here. Top
My credit card is being billed, how can I stop
this?
You need to cancel your VIP membership online, click here. Top
Once I cancel my VIP membership will I be
billed again?
No. Once a VIP membership is cancelled there will be
no further billings. Top
I
am having problems canceling my membership. What do I do?
If you've
already tried using our automated forms, or don't have the proper information
available, you may contact a customer service representative by emailing support@bxdx.com. Top
How do I know that my membership has been
cancelled?
You will receive an online cancellation receipt once you
cancel on ours online automated cancelation form. Top
I have lost my password.
If you have
lost your password and want it mailed to you, email support@bxdx.com with the origional email
address you used to signup. Top
It won't accept my username & password.
Make sure you are typing them EXACTLY as you see them in your confirming
e-mail. If you still cannot get access, click here.
Top
When I enter the site, I get a 'Forbidden
Error'
Make sure you have not bookmarked the site beyond the front
page. Always enter the site by going to the front page of the website and
proccess the 'member' form. Top
ATTENTION CONSUMERS - HOW TO REPORT UNSOLICITED
BULK E-MAIL (UBE)
If you believe you are the recipient of
unsolicited bulk e-mail from a person or company advertising websites under this
program, please follow this procedure: The best and easiest way to send your UBE
complaint is by forwarding the offending e-mail, with all header information to
support@bxdx.com (ensure this address is
setup and forwarded to the appropriate person). If you cannot forward the UBE,
simply send an e-mail to support@bxdx.com.
In either case, please include your name, address, telephone number and any
information you may have about the identity of the person or entity that sent
the UBE to you. You may be able to collect information about the sender from the
e-mail itself, for instance, by examining the e-mails "header," by examining the
webpage or by running a whois query against the webpage domain. Top
Our Affiliate Unsolicited Bulk Email Policy
We do
NOT allow Webmasters to market websites under this program through the
transmission of unsolicited bulk e-mails, therefore it is extremely important
that any mass e-mailings by you conform to our policies. Moreover, you need to
be aware of the fact that many service providers have their own standards and
policies when it comes to mass mailings to their customers/members and you must
comply with these policies as well.
In order to send any bulk email that
refers customers to any of our sites you must have a prior business relationship
with the e-mail recipient, including but not limited to having obtained their
e-mail address through a verifiable opt-in procedure. We require you to maintain
electronic records of the manner in which you obtain e-mail addresses for use in
mailings and you warrant to us that you maintain such by accepting this
agreement. This is because, if we receive a complaint from a person or
organization that has received a promotional e-mailing from you, you will need
to demonstrate to us that such person did not receive unsolicited bulk e-mail
from you.
We also strictly prohibit you from transmitting e-mail that
makes use of or contains invalid or forged headers, invalid or non-existent
domain names or other means of deceptive addressing ("counterfeit e-mail"). Do
NOT do this. We also strictly prohibit you from transmitting e-mail that is
relayed from any third party's mail servers without the permission of that third
party, or which employs similar techniques to hide or obscure the source of the
e-mail. Do NOT do this.
The transmission of unsolicited bulk e-mail,
including the transmission of counterfeit e-mail, may result in civil and
criminal penalties against the sender under applicable federal and/or state law.
We do NOT authorize the harvesting or collection of email addresses,
logins or screen names from any ISP service for the purpose of sending
unsolicited e-mail, and will terminate without pay any webmaster determined to
have transmitted bulk emails advertising any websites marketed through our
program(s) to lists gathered by such methods.
Should we determine, in
our sole discretion that you have violated this agreement or any of its
requirements, you will be terminated immediately, will be ineligible to sign up
for another account, will not be paid for any traffic or subscriptions generated
prior to the date of termination; and your registration information may be
turned over to complaining parties.
Please email support@bxdx.com if you are experiencing
problems with any of our products or services. A member of our customer support
team will be happy to help you. Top
